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	VoIP for Small Business This guide compares the basic functions and features of seven of the leading Hosted PBX providers for small businesses. Vendors compared include AccessLine, Aptela, Bandwidth, Covad, Global Phone, Packet 8, Speakeasy, Smoothstone and Vocalocity. This in–depth guide features side–by–side comparisons of multiple topics including the following: Pricing per User Features by Vendor Security Phone Support Comments
	VoIP Call Center Buyer's Guide Implementing the right call–center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call–center solution in this Buyer's Guide. This buyer's guide address topics such as: Major vendors Basic and advanced features Cost
	Using Technologies to Increase Perfect Order Metrics: RFID, Speech Find out how each aspect of perfect order performance (on–time delivery, complete orders, damage–free delivery, accurate invoicing and documentation) can be improved through enhancements to data collection processes and technologies including RFID, speech, imaging technology and GPS.
	Total Telecom Total Telecom is "The Economist of the communications industry". It provides: expert commentary and authoritative analysis on the crucial issues affecting the global telecommunications and networking sectors; unique and comprehensive international analysis of both fixed and mobile communications services; exclusive insights and powerful understanding of today's business models in telecoms.
	The Wireless Guide At a Glance TESSCO supplies wireless communications and networking products and solutions to business professionals. If you build, operate or use wireless systems, you need The Wireless Guide At a Glance from TESSCO, Your Total Source® provider for wireless. Like TESSCO, The Wireless Guide At a Glance will help find and compare all the latest wireless products, solutions and services so you can make the right buying choices. From ONE source you can search, select and buy all at once — saving time, saving effort, saving total costs!
	The Embedded Processor for an Embedded World The Intel® EP80579 Integrated Processor is an Intel architecture based System–on–a–chip (SoC) processor that is specifically designed to meet the challenging requirements of embedded markets. This white paper outlines the benefits of using this SoC in embedded products from the system designer's perspective and outlines several intentional processor design decisions made to reduce the total cost of board development and TTM, while at the same time allowing the Intel® EP80579 Integrated Processor to be used across different market segments and platform cost/performance configurations within various market segments and applications. Published by Intel®; Presented by Bell Microproducts Inc.
	The Business Value of Unifying Communications Unified Communications solutions from Avaya and Microsoft can increase worker productivity and job satisfaction while also reducing costs. The purpose of this paper is to provide insight into the elements and steps associated with gaining the business value of Unified Communications based on infrastructure optimization, embracing the converged communications trend, and return on investment analysis. Decipher the true business value of implementing a Unified Communications infrastructure with integrated solutions from Avaya and Microsoft.
	Telephony Telephony's weekly editorial coverage provides timely, comprehensive and analytical reporting on all aspects of the broadband economy. Our editors provide perspective on the network technology innovations, content developments and business drivers that affect all forms of broadband communications service providers.
	Telecom Lifecycle Management: The C–Suite Guide to Saving Millions in Corporate Costs Best–in–Class companies realize a 109% year–over–year ROI on their TLM investment. Best–in–Class companies had 55% greater executive participation in purchasing a TLM solution than Laggard companies. Best–in–Class companies reduced their overall network and telecom spend by 39%. By adopting Best–in–Class practices and executive commitment, the typical Laggard company could reduce its telecom and network expenses by over 10 million dollars per year, a savings that equates to the median income of over 200 American households. C–level commitment is a consistent Best–in–Class practice for the telecom expense and telecom lifecycle management initiatives needed to reduce these costs, but what level of commitment is appropriate for a senior executive?
	Tech Insider's Guide: Managing VoIP Rollouts As you introduce VoIP into your company's architecture, download the FREE Insider's Guide for IT professionals on tips and tricks to managing the deployment and rollout of your new telephony solution. Prepared by Cantata Technology; Sponsored by VoIP–News.
	Scaling Your Online Business From mobile phones with wireless broadband to Blu–Ray players with integrated Ethernet, digital media is not just available on a PC any more. Consumers expect access from all of their devices—in the highest fidelity possible—no matter where they are, what time they access it, or how popular the content. These expectations extend beyond digital media to e–commerce purchases, web applications and business transactions. How do you navigate this fragmented world of multiple access points and build a business? How can you scale your offerings to make sure your business has presence on the most profitable touch points? How can you turn those interactions into true ROI? Jason Thibeault, senior director of technical services at Limelight Networks, answers these questions and more so you can develop content with consumption across different platforms and devices in mind.
	RadioResource International RadioResource International delivers wireless voice and data solutions for mobile and remote mission–critical operations for professionals who reside or do business outside the United States and Canada. The magazine covers private and commercial mobile radio, wireless data, location technologies, public safety communications, microwave radio, satellite, paging/messaging, remote monitoring, and other wireless applications.
	Phone+ Phone+ offers readers the information they need to modify and expand their product base to serve a more experienced consumer. Each issue focuses on emerging technologies, operations, marketing strategies, industry trends and packaging of multiple telecom services.
	Performance that Adapts to Your Business Environment: Intel Application performance is critical for day–to–day business operations, as well as creating new products and services, increasing competitiveness, and reaching new customers. For the past decade, IT has rapidly added low–cost hardware to accommodate business growth, and many data centers are now stretched to capacity in terms of power, cooling and floor space. The Intel Xeon processor 5500 series takes performance to the next level, monitoring your application behavior to deliver maximum performance and optimize power consumption, while still giving you hands on control. With more performance per watt and per server, refreshing your IT infrastructure with servers based on this highly efficient architecture can enhance business agility and provide headroom for growth while extending the life of today's data centers. This technology brief details how you can attain the breakthrough performance you want and the energy savings you need with the Intel® Xeon® processor 5500 series. Written by: Intel
	Office IP Phone Hardware Features Checklist Do you have all the latest features and functionality available to your office phone system? Check out the 11 top–rated, must–have features for your office phone system in this FREE IP Phone Features Checklist.
	More Mobility – Less Budget: Enterprise Strategies in the Current Economic Downturn Over the prior 24 month period, Best–in–Class increased the number of employees included in their mobility initiative by 44%. Over the prior 24 month period, Best–in–Class companies employee increased productivity by 36%. Over the prior 24 month period, Best–in–Class companies grew the number of mobile devices in full compliance with IT mandates by 33%. Despite the global economic downturn, or perhaps in part because of it, the enterprise demand for mobility has remained steady or even increased. However, mobility initiative budgets have not; in fact capital equipment budgets are being cut dramatically, and operating expense budgets are being scrutinized and reduced wherever possible. This study reports how Best–in–Class companies – those that are performing in the top 20% across multiple metrics – are managing to maintain or increase their level of mobility support while their budgets are being cut.
	Maximizing Unified Communications for Your Business: Guidelines for Success in Deployment and Solution Optimization Unified Communications is the convergence of real–time and non–real–time business communication applications and provides the ability to enhance the quality of the interactive experiences across the entire enterprise. As the speed and efficiency of communications between employees, clients, partners and suppliers is enhanced, the benefits to the business show up in multiple ways; improved customer experiences, increased productivity, more frequent collaboration, reduced costs, and ultimately, competitive advantage. For business leaders who are interested in taking advantage of these new applications to gain a competitive edge, this white paper first discusses the hallmarks and business benefits of Unified Communications, and then ends with a set of recommended approaches to help companies ensure smooth and successful UC deployments that optimize application performance according to each business' unique needs.
	IP Phones Checklist: What to ask before you buy The information in this comprehensive document will help you effectively negotiate, lay out your business requirements up front, assess trade–offs and prepare for future possibilities. Questions addressed include: Are you better off migrating to a hybrid IP PBX or a pure IP system? How much time and money are you willing to invest in the training of your employees on IP telephony? Will you require videoconferencing capabilities in your IP phone? What is the fine print in an IP phone manufacturer's service level agreement (SLA)?
	How to Buy a Phone System Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP–News provides you with all of the information you need to make a more informed decision. The Guide helps you understand: What features every business should look for from a modern phone system; How these phone systems are helping businesses improve productivity; and Whether, as some vendors claim, it's possible to reduce your phone bill by up to 60%.
	Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused. Highlights include: Call Accounting System Best Uses for Voice Mail Consolidating Total 'Business Intelligence' Integration
	FierceWireless:Europe FierceWireless:Europe is a twice–weekly publication covering the European wireless industry including mobile carriers & operators, wireless technology, mobile handset launches, and mobile industry deals & investments. Join over 20,000 European mobile industry executives who depend on FierceWireless:Europe for their twice–weekly news update.
	FierceWireless In one quick email per day, FierceWireless will keep you up to speed on wireless technology, carriers & service providers, wireless security, and wireless industry deals & investments. Its goal is to save you time and help you stay ahead of competition. Join over 70,000 senior wireless industry executives who rely on FierceWireless for their daily news briefing.
	FierceVOIP In two emails per week, FierceVoIP will get you up to speed on unified communications, VoIP business, VoIP technology, VoIP security, and more. Join over 40,000 senior VoIP industry insiders who rely on FierceVoIP for their twice–weekly VoIP news briefing.
	FierceTelecom FierceTelecom is an executive daily news briefing on the latest network and service innovations in the telecom industry with special insights on Telcos, next generation networks, IPTV, VoIP, and WiMAX. Benefit from this time–saving briefing and gain a competitive advantage in this rapidly changing industry. Join over 40,000 telecom industry insiders who rely on FierceTelecom for their daily news update.
	FierceBroadbandWireless In two quick emails per week, FierceBroadbandWireless will update you on broadband wireless technologies, deployments, and business strategies. Read how the latest technologies – WiMAX, WiFi, muni–WiFi, HSPA, LTE – are being deployed and their impact on the market. Join over 50,000 senior wireless industry executives rely on FierceBroadbandWireless for their twice weekly news update.
	FibreSystems Europe Published bi–monthly, FibreSystems Europe provides detailed analysis across all levels of the optical supply chain: components and subsystem vendors; network equipment makers; telecoms operators; and associated service sectors like test and measurement and network installation/engineering.
	Extend the Value of Microsoft Applications with Avaya Unified Communications Unified Communications solutions from Avaya and Microsoft empower users to maximize the efficiency and effectiveness of their work by using the best tool for the job at hand, while allowing them to seamlessly shift between applications. Learn how these leading companies have integrated their solutions to provide powerful communications solutions for enterprises of all sizes. This step–by–step guide outlines the considerations, options and benefits of unifying communications with integrated solutions from Avaya and Microsoft.
	Effective Convergence: Moving Your Business to Unified Communications There is no single strategy via which enterprises will move forward with Unified Communications, since each organization has a unique set of needs and existing infrastructure. While Unified Communications can change behavior and the way people communicate and work, it does not have to be implemented as a single project. Rather, it can be implemented as a series of initiatives, all based on a single vision. Avaya understands this and moves customers toward Unified Communications to support complex and flexible work environments by assessing the communication patterns within an organization and identifying where business processes slow or bog down. This complimentary white paper from Avaya provides insights on how to best move towards a Unified Communications solution based on your organization's needs.
	Designing an SMB Multi–Service Security Gateway Off–the–Shelf Building Blocks Accelerate Security Gateway Development Despite the best efforts of security professionals, IT managers are extremely anxious about securing emails and internet downloads, curtailing hacker attempts and managing devices. Providing relief on these issues, equipment manufacturers are developing security routers that consolidate routing and multiple security functions and eliminate the need for several devices. These devices need to be low cost, easy to use and effective against many types of potential security breaches. This white paper describes a solution that accelerates time to market and lowers development costs based on the following components: Intel ® EP80579 Integrated Processor with Intel® QuickAssist Technology – system–on–a–chip (SOC) incorporating an Intel® architecture core, memory controller, I/O controller and hardware–assisted security acceleration. Intoto iGateway MSG SecureSME™ – Security router software integrating small and medium enterprise (SME) specific security features and gateway functionality. Portwell PPAP–3730VL – Embedded system board targeting security gateway applications. Published by Intel®; Presented by Bell Microproducts Inc.
	Critical Decisions: Developing Strategy for Enterprise Mobility This informative presentation discusses the strategic decisions that enterprises face when implementing mobility strategy including: Procurement / Vendor Management Accounting Business Unit Managers Every Employee Information Security Additionally, Invoice Insight conducted several audience polls which included a variety of government and commercial organizations in order to better understand how they are managing wireless and what their key challenges are. A summary of each of these polls, as well as the results are represented in this presentation.
	Communications and Media Executive Kit Sterling Commerce targeted business solutions empower you to proactively and cost–effectively manage your products, services, and order information with the high level of service personalization today's customers demand. Your Communications and Media Executive Kit includes: Improve the Order Experience to Drive Growth: Putting Customers & Partners in Charge Identifying, knowing, and retaining your customers – the "Prosumer" Investing in a Customer–Centric Technology: What telcos should be learning from retailers Becoming Demand–Driven: The Communications Service Provider as Retailer Pearson case study CTBC case study Cengage Learning case study
	ChannelPro ChannelPro is the only industry magazine committed to providing targeted business and technology insights for IT channel professionals — integrators, developers, white–box builders, solution providers and VARS serving small– and medium size businesses (SMB). Each issue delivers powerful news, reviews, analysis and advice to help you cultivate your SMB customers, run your business more profitably and get an edge on the competition.
	Broadband Properties Their editorial aims to accelerate the deployment of Fiber–To–The–Home and Fiber–To–The–Premises while keeping readers up to date on the available solutions capable of serving their practical needs. Broadband Properties offers in–depth news, expert insights, and practical know–how on the technical, business, financial, and legal aspects of outfitting properties and communities with broadband solutions.
	Alternative Business VoIP Systems – Hosted vs. IP PBX When considering an imminent transition from either Centrex service or a Key system / PBX product to a state–of–the–art Hosted IP or IP PBX telephony solution for your company, download the FREE in–depth guide to get a full scope of: Total Cost of Ownership Pricing & Benefits Scalability Disaster Recovery PBX Vendor Support And More . . . Prepared by New Global Telecom; Sponsored by VoIP–News.
	ABCs of RFID: Understanding and Using Radio Frequency Identification RFID offers great value for many industries and applications. However, misperceptions about what RFID is and what it can do pose obstacles that discourage some organizations from taking advantage of the technology. This white paper provides an overview of RFID technology and capabilities, describes the common frequencies and technologies used in business applications, identifies major standards, and introduces ways to take advantage of RFID to improve convenience, accuracy, safety and security.
	90 Page IP Telephony Pocket Guide IP telephony (IPT) offers a viable alternative to the legacy voice exchange, delivering improved application integration, scalability, and multi–site management. It is precisely these features that make this rapidly–maturing technology so attractive to organizations seeking to reduce costs, increase productivity and improve customer relations. This 90–page IP Telephony Guide is intended equally for technical IT staff, voice system managers, and CIOs, and describes the typical components and features of an enterprise telephony system.

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